Shopify Embraces Meta’s Muse Across All Stores as Amazon Blocks It – and the Merchant Landscape Splits in Two
The Three Errands That Failed On September 9, one day after Meta launched Muse, PYMNTS ran the agent through three basic consumer tasks: reordering toilet paper on Amazon, ordering a pizza from Domino’s, and booking a reservation on Resy. All three failed. PYMNTS reported the problem was not the AI’s reasoning. “It came down to…